Chasing Trail Ultras and Kick It Event Management have a NO REFUND policy.
Kick It Event Management (Kick It Events) & Chasing Trails Ultras have a no refund policy. As we work diligently year-round to prepare for this event, including the ordering of items like medals and shirts months in advance, we want to ensure a smooth experience for all participants.
Transfer Policy for Chasing Trails Ultras
We understand that plans can change and training might not go to plan, so we offer a transfer option to accommodate such situations. Please familiarize yourself with our transfer policy:
– You can transfer your registration to another runner or to another Chasing Trails event (ie, 3 Hour to 5k) up to Sunday 8/31/2025 at 6pm. If you have any problems contact info@kickitevent.com immediately.
Runners running on someone else’s bib without our knowledge will be DQ’ed.
– You can transfer from an in-person runner to a virtual runner up until Sunday 8/31/25 at midnight without having to pay shipping fees. If you transfer to a virtual runner after 8/31/2025 you will be charged a shipping fee for your race packet. There are no refunds for a transfer to a lesser subevent.
If you want to transfer to a different distance or to a different runner after 8/31/2025 please email Info@kickitevents.com and we will get you switched.
Postponement Policy for Chasing Trail Ultras
In the event the race is postponed and you would like your race swag mailed to you, you will be required to pay the shipping cost for your race bib and race swag.
In the event of severe weather or course flooding, the event will be postponed, at the race directors discretion. There will be NO REFUNDS if the event needs to be postponed.
Inclement weather determination is at the discretion of the race directors. We are looking for dangerous conditions for our runners and volunteers or impassable flooding on the course along the river. The postponement announcement will be made as early as we can. If there is surprise weather, we reserve the right to postpone the race up until race morning.
No refunds will be given if you signed up for this race by accident. Double check the city, date and time BEFORE registering.
In the event of inclement weather, the event will be postponed at the race directors discretion. There will be NO REFUNDS if the event needs to be postponed.
Inclement weather determination is at the discretion of the race directors. We are looking for dangerous conditions for our runners and volunteers or impassable flooding.
The postponement announcement will be made as early as we can. If there is surprise weather we reserve the right to postpone the race up until race morning. A Postponement announcement will be by 5am race morning.
If the event needs to be canceled due to a global pandemic, health emergency or state of emergency, there will be no refund. We will do our best with a virtual event or socially distanced race.
Race postponement will be emailed out to runners using the email used during registration, posted on the race website as well as posted on our social media platforms.